Te Whatu Ora MidCentral adopts new solution to improve clinical documentation

The MidCentral District of Te Whatu Ora Health New Zealand is set to implement an enterprise digital dictation and clinical documentation workflow solution from healthcare solutions provider iMedX.

Following a competitive tender process, iMedX was chosen to deliver the said cloud-based SaaS which will replace the health organization’s legacy, on-premise system. The IT company will also provide associated transcription support services, according to a media release.

iMedX’s clinical documentation offering runs on AI speech technology and features custom workflows for automation and smartphone dictation to drive mobility.


MidCentral was in the market for a digital technology that would improve the speed of its clinical communication, deliver efficiencies for its clinicians, as well as support its transition to digital outpatient communication strategies and platforms.

Adopting the iMedX digital solution will improve the organization’s process of creating and distributing clinical letters, which is essential in its communication with patients and health professionals.

“We had some very manual systems and processes in place and it could be slow – we wanted to make sure we were meeting our target of letters being sent within ten days after a clinic,” said Robyn Shaw, Te Whatu Ora – MidCentral Planned Care and Administration Services Manager.


The former Southern District Health Board has also engaged iMedX to implement a cloud-based dictation and transcription platform to replace its legacy MedDocs system. The Midland district has also tapped the IT provider to try out a digital transcription system that uses Nuance’s eScription platform.

In other related news, Te Whatu Ora Waikato is set to further digitise its clinical workflow by implementing Provation’s full suite of cloud-based anesthesia information management tools. The Provation iPro Anaesthesia system is expected to go live in Waikato and Thames Hospitals by March next year.